Huhu呼呼 Huhu

支持Support

遇到问题请直接发邮件,我们会尽快回复。

Email us anytime — we reply as soon as we can.

常见问题 FAQ

如何删除我的账号和全部数据?How do I delete my account and all my data?

在 App 中:我的 → 设置 → 删除账号,按提示二次确认即可。删除后:

In the app: Me → Settings → Delete Account, then confirm a second time. After deletion:

  1. 您的登录账号立即注销;
  2. 名下所有数据(宝宝档案、喂养 / 睡眠记录、生长数据、照片)从服务器级联删除;
  3. 云端备份按备份周期彻底清除。
  1. Your login is signed out immediately;
  2. All data under your account (baby profile, feeding / sleep records, growth data, photos) is cascade-deleted from our servers;
  3. Cloud backups are purged within the backup cycle.

注意:删除不可撤销。如果您和家人共享同一个宝宝档案,只有您名下的数据会被删除,另一位家长的家庭数据不受影响。

Note: deletion is irreversible. If you share a baby profile with family, only your data is deleted — the other parent's family data is unaffected.

数据会在多台设备之间同步吗?Does my data sync across devices?

会的。用同一账号在 iPhone / iPad 上登录呼呼,记录会自动实时同步。两台手机同时记录也不用担心:同一事件的不同字段会自动合并,同一字段以最后一次修改为准,并会标注"妈妈改过"。

Yes. Sign in with the same account on iPhone / iPad and your records sync automatically in real time. Two phones recording at the same time is fine: different fields of the same event merge automatically, the same field keeps the last edit, and the change is labeled "妈妈改过" (edited by mom).

忘记登录邮箱 / 收不到登录邮件怎么办?I forgot my login email / didn't receive the sign-in email. What should I do?

呼呼使用免密码登录(magic link):输入邮箱后我们会发一封登录链接。请先检查垃圾邮件箱;若 5 分钟内没收到,发邮件到 [email protected] 告诉我们您注册时用的邮箱,我们来查。

Huhu uses passwordless sign-in (magic link): enter your email and we'll send you a sign-in link. Check your spam folder first; if nothing arrives within 5 minutes, email [email protected] with the email you registered with and we'll look into it.

睡眠预测准吗?How accurate are the sleep predictions?

预测基于您记录的真实睡眠数据计算:记录得越多、越连续,预测越准。建议至少连续记录 3 天后再参考"该哄了"时刻。预测是参考建议,不能替代您的判断和儿医的建议。

Predictions are computed from your actual recorded sleep data: the more and the more consistently you log, the more accurate they get. We recommend logging for at least 3 consecutive days before relying on the "time to wind down" suggestion. Predictions are a reference only and don't replace your judgment or your pediatrician's advice.

如何邀请家人一起记录?How do I invite family to log together?

在宝宝档案页生成 6 位家庭邀请码(24 小时有效),家人输入邀请码即可加入。加入后双方的记录实时同步。

Generate a 6-digit family invite code on the baby profile page (valid 24 hours); family members enter the code to join. Records sync in real time after joining.

如何联系开发者?How do I contact the developer?

发邮件到 [email protected]。功能建议、bug 反馈、数据问题都可以直接说,越具体越好(比如附上出问题的截图和大致时间)。

Email [email protected]. Feature requests, bug reports, and data issues are all welcome — the more specific the better (e.g. a screenshot and roughly when it happened).